SMARTECH relocates Hong Kong headquarters to Sydney to invest in the Australian economy and keep local jobs

SMARTECH Business Systems, an Asia Pacific provider of graphic technology solutions, payment platforms, eCommerce solutions for postal systems has relocated its global headquarters from Hong Kong to Sydney in a move that will enable it to invest in the more resilient Australian economy and to keep Australian jobs in the country after its acquisition of Quadient Oceania in January.

The relocation of its headquarters to Australia is in part due to the resilience of the Australian economy through the pandemic and due to the immense growth opportunities identified in energy, resources, technology and food and beverages. Hong Kong remains a mainstay of SMARTECH’s Asian business and home to its major Asian customers, whom it will continue to invest in.

Vincent Nair, the President and CEO of SMARTECH Business Systems has remarkably led the company through the early loss-making years in 2016 to double-digit year on year EBIT growth with targeted six times revenues of $80 million in 2021. Along the way, SMARTECH self-funded its latest acquisition in Australia.

“Australian investors are choosing to invest their money closer to home and back companies that directly participate in the Australian economy. Due to the complexities of running an international business head-quartered in Hong Kong at a time of significant political unrest we took the decision to relocate our HQ to my home country,” said Vincent Nair.

SMARTECH, which employs over 135 staff in Australia alone, was a long-term partner of Quadient’s and has now become the channel partner of its mailroom automation multi-national’s mail-related solutions and has taken over its graphics technologies and software business in Australia and New Zealand. SMARTECH is now responsible for 19,000 plus customers in the region across Australia, New Zealand and the Pacific Islands.

“SMARTECH is a central partner in Australia and New Zealand representing the best and proven technology manufacturers in the world, including Quadient, HP, Epson, LG and Canon. We pride ourselves on delivering technology and service excellence on behalf of our global partners,” continued Vincent Nair.

Vincent has over 26 years of experience in senior executive positions for Fortune 500 technology companies including HP, Unisys, WIPRO Technologies, Lucent ALCATEL Technologies and Fuji Xerox. Vincent was the Vice President of Pitney Bowes Asia Pacific, Africa and Middle East.

The company is currently on the acquisition trail and hopes to complement its existing business portfolio with more key acquisitions in the cybersecurity and big data analytics sectors as well as to boost its reseller network across the Oceanic region.

Vincent Nair said: “The decision to acquire Quadient Oceania was a natural fit for our overall business model and came at a time when Australia was entering its first COVID lockdown.”

The eCommerce, print, mailing, inserter and sortation software business now complements SMARTECH’s three existing business divisions that offer software and IT managed services, hotel technology solutions as well as business systems relocation services. The company wants to grow further and has plans to recruit technology and sales specialists across Australia.

“It’s a great privilege to be working with an international board of directors, including Texas based chairman David Moore and leading a company and that uses its technology and customer service expertise to deliver products and solutions that have a positive impact on companies and end-users alike. Our culture here is simple; we’re here to serve and nurture our customers, help our employees grow and deliver value to our stakeholders,” concluded Vincent Nair.

About SMARTECH Business Systems

SMARTECH Business Systems is a leading provider of graphics technology solutions, B2B payment platforms and eCommerce solutions for postal systems and B2B clients proudly servicing Fortune 500 companies and SMEs across Asia Pacific and North America. SMARTECH-Asia specialises in innovative technology systems and infrastructures. Building and leveraging great industry partnerships, it has grown to become a leading technology systems and services provider. Operating across four main business pillars, the company provides equipment, builds and maintains IT infrastructure, offers services and support and delivers smart technology solutions that streamline businesses and revolutionise their service offerings. For more information please visit:

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